Research by YouGov for T-Mobile shows that the heads of 60% of UK SMEs spend up to a month out of the office on business each year.
When added to annual holiday entitlement this means key decision makers are in only limited contact with their firm for 2 months out of 12.
The survey of 540 companies found, not surprisingly then,  that 72% felt mobile communications were business-critical, yet nearly half of respondents expressed dissatisfaction with their communications contracts.
77% of firms did not have flexible agreements in place and relied on outdated bundles of minutes and text when their needs had moved on.Â
With collaboration being the name of the game, requirements for data-sharing, email and mobile Internet had not yet been factored in to most contracts. A quarter of firms had not reviewed their options in over a year.Â
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